When you have placed your pre-order, you'll get a comfirmation email to verify your pre-order. Once our pre-order window is closed we will start processing your order. 

Take in account 0 to 5 working days of getting everything in order before shipment. However, due to high short-term demand it may take us a little longer at times. 

But don't worry, we'll take care of your order in any case!

Please note: In any case we are allowed to cancel and refund an order due to mistakes made on our behalf. This will solely be done when we deem it necessairy to do so. We will contact the customer doing so aswell.